Privacy Policy for
Baji999 Live Players

This Privacy Policy explains how baji999 live ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors who use the baji999 live website and services. We are committed to handling your information responsibly and transparently.

baji999 live operates as an online gaming and sports betting platform serving players in Bangladesh. As part of running the platform, we necessarily collect certain personal information from our users. This policy tells you exactly what that information is, why we need it, and what we do with it.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and baji999 live regarding your use of the platform.

If you have any questions about this policy or how baji999 live handles your data, you can contact us at any time at [email protected].

baji999 live collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with our services.

Information you provide directly:

• Full legal name and date of birth provided during registration.
• Contact details including mobile number and email address.
• Payment account details such as your bKash, Nagad, or Rocket number used for deposits and withdrawals.
• Identity verification documents such as a national ID card or passport, when requested as part of our KYC process.
• Any communications you send to baji999 live support, including chat transcripts and emails.

Information collected automatically:

• Device information including device type, operating system, and browser type.
• IP address and approximate geographic location.
• Session data including pages visited, time spent on the platform, and actions taken.
• Transaction history including deposits, withdrawals, bets placed, and game results.
• Cookie and tracking data as described in Section 4 of this policy.

baji999 live uses the personal data we collect for the following purposes:

• Account management: To create and maintain your baji999 live account, verify your identity, and manage your profile settings.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Platform operation: To provide access to games, betting markets, and all other features available on baji999 live.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact our support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with our responsible gaming commitments.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Marketing communications: To send you promotional offers and updates about baji999 live, where you have consented to receive such communications.
• Platform improvement: To analyse how players use baji999 live and improve the overall experience on the platform.

We do not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by law.

baji999 live uses cookies and similar tracking technologies to improve your experience on the platform and to gather analytical data about how the site is used. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies on baji999 live:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Analytical cookies: Help us understand how players navigate baji999 live, which pages are most visited, and where users encounter issues. This data is used in aggregate and does not identify individual players.
• Preference cookies: Remember your settings and preferences on baji999 live, such as your preferred language or display settings, so you do not have to set them again each visit.
• Marketing cookies: Used to deliver relevant promotional content to you based on your activity on baji999 live. You can opt out of marketing cookies through your browser settings.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of baji999 live. For most players, the default browser settings are appropriate.

baji999 live does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors: We share necessary payment details with bKash, Nagad, and Rocket to process your transactions. These providers are bound by their own privacy obligations.
• Identity verification providers: When KYC verification is required, we may share your identity documents with trusted third-party verification services.
• Fraud prevention services: We may share data with fraud detection providers to protect the integrity of baji999 live and its players.
• Legal authorities: We will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or to protect the rights and safety of baji999 live and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In all cases where we share data with third parties, we take reasonable steps to ensure those parties handle your information securely and in accordance with applicable privacy standards.

baji999 live takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data transmitted between your device and baji999 live is encrypted using SSL/TLS technology.
• Personal data stored on our servers is encrypted at rest.
• Access to personal data within baji999 live is restricted to staff who genuinely need it to perform their role.
• We conduct regular security reviews and vulnerability assessments of our systems.
• Payment data is handled in accordance with applicable payment security standards.

While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your baji999 live account has been compromised, contact our support team immediately so we can take action to protect your account.

As a player on baji999 live, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team at [email protected].

We will respond to all data rights requests within a reasonable timeframe. In most cases, we aim to respond within 30 days. If a request is complex or we receive a high volume of requests, we may take up to 60 days and will notify you accordingly.

baji999 live retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period after account closure as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years following the transaction date, in line with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations.
• Support communications: Retained for up to two years following the resolution of the relevant query or dispute.
• Marketing preferences: Retained until you withdraw consent or request deletion.

Once data is no longer required, baji999 live securely deletes or anonymises it so it can no longer be linked to any individual player.

baji999 live is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed baji999 live or provided their personal data to us, please contact our support team immediately at [email protected] so we can take appropriate action.

baji999 live may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you directly — for example, via a notification in your baji999 live account or by email.

Continued use of baji999 live after a policy update has been published constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how baji999 live handles your personal data, our support team is available 24 hours a day, seven days a week.

You can reach us via live chat on the platform or by email at [email protected]. We take all privacy-related queries seriously and will do our best to address your concerns promptly and clearly.